Chatbots that know your business
Most chatbots are either too generic to be useful or too disconnected to be trusted. ScaiBot combines a lightweight, embeddable frontend with ScaiGrid’s inference and ScaiMatrix’s knowledge retrieval.
Every answer is grounded in your actual content - documentation, product info, policies - not generic training data. When confidence is low, ScaiBot says so and escalates to a human.
What makes ScaiBot different
Knowledge-grounded
Answers from your indexed content via ScaiMatrix RAG, not hallucinated from training data.
Confidence scoring
Every response includes a confidence signal. Low scores trigger fallback or human escalation.
Formality control
Adjust tone from casual to formal per deployment. Match your brand voice.
Multi-language
Serve customers in their language. Model selection and prompting adapt automatically.
Conversation memory
Maintains context across messages. Users can reference earlier parts of the conversation.
Analytics
Track conversations, resolution rates, escalation patterns, and popular topics.
One script tag, full power
Deploying ScaiBot is as simple as adding a script tag:
<script src="https://scaigrid.scailabs.ai/static/modules/scaibot/widget.js"></script>
<scai-bot bot-id="your-id" token="your-token"></scai-bot>Configure appearance, behaviour, and knowledge sources from the ScaiGrid dashboard. No frontend development required.
ScaiBot in action
Customer support
First-line support that resolves common questions instantly, grounded in your knowledge base. Escalates complex issues to humans.
Internal helpdesk
IT, HR, and operations assistants that know your policies, procedures, and internal documentation.
Sales assistant
Qualify leads, answer product questions, and guide visitors toward the right solution - 24/7.
Onboarding guide
Walk new employees or customers through processes step by step, with context-aware guidance.
Ready to add AI to your website?
Deploy ScaiBot in minutes or get in touch for a custom setup.
Get in Touch →