AI engagement
The mental model: an AI is a room member that you can @mention, give
a power level, kick, redact, and instruct. What makes it different
from a human member is when it speaks and how much agency you give
it. Those are the engagement settings.
Engagement modes#
A room's engagement mode controls when the AI speaks spontaneously:
| Mode | Behaviour |
|---|---|
always (default for new rooms) |
After every human message. |
mention |
Only when an @<ai-name> appears in a new message. |
keyword |
When a configured keyword matches the message body. |
autonomous |
For sidekick agents — the AI drives its own turns until the task completes. |
What happens when you invite an AI to a new room. Group rooms seed
alwaysby default; 1-on-1 rooms (DM with AI, sidekick, AI session) always seedalwaysregardless of preference. Change the group-room default for your account under Settings → AI → When you invite an AI to a new group room.
Change a single room's mode any time with
PUT /v1/rooms/{room_id}/ai/engagement or via the Engagement
menu in the chat header.
Response modes#
How the AI's reply lands in the timeline:
streaming— tokens arrive live, building one message in place. Best for short replies and code blocks. The whole reply lives as a single message in the timeline.conversational— the AI's reply is buffered and flushed as separate messages on paragraph boundaries. Best for long-form replies; feels like a person typing follow-ups.
Response mode is per-(room × AI) so a single room with two AIs can
have them on different modes. Change via the toggle in the chat header
or with PUT /v1/rooms/{room_id}/ai/response-mode.
System prompt overrides#
Every AI has a default system prompt configured by an admin. In a
specific room you can override it with PUT /v1/rooms/{room_id}/ai/system-prompt
or by editing the System field under Engagement → Settings.
The override is additive: room-level instructions are appended to
the AI's base prompt for that room only.
A common pattern is a base "you are a friendly assistant" prompt plus a room-level "you are debugging a payment integration; assume Stripe context" override.
Plugins#
The AI can call plugins to do work it can't do with words alone. The standard set is:
web_search— query the live web (SearXNG-backed).web— fetch a specific URL.scaiwave.notes— find, read, create, update notes.scaiwave.todos— manage cross-workspace todos.scaiwave.drive— search ScaiDrive (file storage).scaiwave.knowledge— RAG against tenant-private knowledge.scaiwave.calculator— exact arithmetic.scaiwave.calendar— calendar lookups.scaiwave.memory— long-term memory across conversations.scaiwave.scailink— delegate to specialist tools registered by other ScaiLabs services.scaiwave.workspace_bridge— write into a workspace-bridged external service.scaiwave.skills— skill library invocation.
Each plugin is enabled or disabled per-tenant by an admin. Per-room
overrides are possible (POST /v1/rooms/{room_id}/plugins/{plugin_id}/toggle).
The AI sees plugin tools in its function-calling schema; it decides when to use them based on the question. The harness rules around how the AI handles tool failures (e.g. trying a fallback before giving up) live in the planner and tool-etiquette system prompt.
Sampling parameters#
Per AI: temperature, top_p, max_tokens, frequency_penalty,
presence_penalty, and (for reasoning models) reasoning_effort.
Tune from Engagement → Sampling or via the API at
PUT /v1/rooms/{room_id}/ai/temperature etc. Per-room overrides
stack on top of the AI's defaults; the prompt studio shows you
exactly what's being sent.
Stopping an AI mid-response#
- Click Stop in the chat header.
- Send another message — engagement cancels the in-flight generation.
POST /v1/rooms/{room_id}/ai/stop.
Where to go next#
- Sidekicks — delegate long tasks.
- Planner — multi-step plans.
- Plugins and tools — the AI's toolbox.
- Tutorial: Tune AI response mode.
- Tutorial: Use the prompt studio.
- API: AI.